Marmot Tours - A Case Study
A longterm client of GroundSwellDesign, Marmot Tours, has found that their business has dramatically increased since the launch of their new website over a year ago. While this is fantastic it also meant the strain on the back-office increased dramatically in managing their activity holidays and processing new clients and bookings.
GroundSwellDesign has recently implemented a FileMaker Pro system integrated with their website which is designed to manage their client database, holiday information, handle and process bookings and invoice clients in one robust, easy to use and elegant FileMaker Pro system.
Custom built to their specification the process of booking, invoicing and managing the logistical information of the individual holidays is now a much more efficient process.
The system is hosted on a secure server and enables staff in the French and UK offices to access the system, as well as the guides running the holidays whilst they are on the road in France, Spain, Corsica et al.
The system has had a dramatic effect on the day to day running of the business allowing Cathy and James to focus on the important stuff of providing the best possible activity holidays for their clients. The system will also allow their business to grow with their current resources, and will give the owners Cathy and James more time to enjoy their beautiful surroundings in the French Pyrenees.
If this scenario sounds familiar, if you have wanted a big company information system but have thought such a system was out of your budget think again, and drop GroundSwell Design a line today. We will be able to help.